Terms and Conditions

Effective Date: 5/15/25

Welcome to HEAT! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

Order Acceptance
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse orders for any reason, including stock issues or suspected fraud.
Payment
Full payment is required at checkout. We accept major payment methods displayed on our website.
Shipping
Shipping times depend on suppliers and carriers. HEAT is not responsible for shipping delays or customs processing.
Product Descriptions
We aim for accuracy but some variations in color or details may occur due to suppliers or screen differences.
Limitation of Liability
HEAT is not responsible for indirect, incidental, or consequential damages related to our products.
Changes to Terms
We may update these terms at any time without notice. Continued use means you accept any changes.
Contact
Questions? Email us at: heatmerchandiseoffc@gmail.com

Return and Refund Policy

Refunds and Cancellations

Refunds or order cancellations are allowed only before the item has shipped.
Once your order has shipped, returns and refunds are not accepted.
To request a cancellation or refund, contact us immediately at heatmerchandiseoffc@gmail.com with your order details.

Damaged or Incorrect Items

If you receive damaged or wrong items, notify us within 7 days of delivery with photos and details.
We will work to fix the issue promptly, either with a replacement or refund.

Please review your order carefully before purchase, as shipped orders cannot be changed or refunded.